RETURN POLICY
At SparkBlox, we love our customers and we want you to love your purchases — without stress or unpleasant surprises.
We know online shopping can be tricky, which is why we strive to provide top-notch service, with your total satisfaction as our goal.
📦 Return Conditions
We accept returns or exchanges of products purchased on our site within 40 days of the purchase date, under the following conditions:
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The product must show no visible signs of damage.
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The original packaging must be intact.
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Any damage automatically voids the warranty.
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No returns or exchanges will be accepted after 40 days from the date of purchase.
⚠️ Non-returnable items:
We do not accept returns on certain items, specifically:
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Intimate goods (underwear)
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Sanitary goods
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Hazardous materials, flammable liquids, or gases
🧾 How to initiate a return?
We may require a receipt or proof of purchase, such as your order confirmation email.
📩 For any return or exchange requests, please contact: support@https://www.google.com/search?q=sparkblox.com
Please do not forget to include your order number and the reason for the return.
Our team will respond as soon as possible based on the conditions above.
🚚 Return Shipping & Restocking Option
Return shipping costs are your responsibility.
For any item valued over $30 USD, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.
✅ Restocking Option:
If you prefer to keep the item instead of returning it, we may apply a restocking fee and grant you a partial refund as compensation.
💳 Refunds
Once your returned item is received and inspected, we will send you an email to confirm receipt and notify you of the approval or rejection of the refund.
If the refund is approved, it will be processed automatically to the original method of payment used at the time of purchase.
⏱ Late or Missing Refunds
A bank processing time of 2 to 3 days may apply.
If you still do not see your refund after this period, please contact us at support@https://www.google.com/search?q=sparkblox.com so we can investigate.
🎁 Gifts
Returns of items received as gifts must follow the same instructions.
If the item was marked as a gift when purchased and shipped directly to you, you will receive a digital gift credit for the equivalent value.
📦 Items Damaged Upon Receipt
If you receive a damaged or defective item, please contact our team immediately at support@https://www.google.com/search?q=sparkblox.com.
📌 Any damage not reported within 48 hours of receipt may not be eligible for a refund or exchange.
We use carrier tracking and delivery confirmation data to verify claims.
💬 Reviews & Feedback
We are always happy to hear your feedback, questions, or suggestions.
Write to us at support@https://www.google.com/search?q=sparkblox.com — your feedback is valuable and helps us improve continuously.
